Returns policy

If our products didn’t meet your needs, you can return them without giving a reason within 14 days of the date on which you received the products.


Fill in the form below and email or mail it to us.


Contact the shop by both traditional mail: 

Kinga Ogiegło Art Studio

 ul.J. Piłsudskiego 17/2

 32-600 Oświęcim, Poland

as well as by email:


(you bear the direct cost of returning the item)

Also, if you find a defect in the product, you should inform the shop of this.

You can use the complaint form, available at

The shop will respond to the buyer's complaint within 14 days of the receipt of the complaint by means of the means by which the claim was made.


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