Returns policy

If our products didn’t meet your needs, you can return them without giving a reason within 14 days of the date on which you received the products.

 

Fill in the form below and email or mail it to us.

http://www.kingaogieglo.com/page/declaration-of-withdrawal-form

 

Contact the shop by both traditional mail: 

Kinga Ogiegło Art Studio

 ul.J. Piłsudskiego 17/2

 32-600 Oświęcim, Poland

as well as by email: ogiegloart@gmail.com

 

(you bear the direct cost of returning the item)


Also, if you find a defect in the product, you should inform the shop of this.

You can use the complaint form, available at http://www.kingaogieglo.com/page/complaint-form

The shop will respond to the buyer's complaint within 14 days of the receipt of the complaint by means of the means by which the claim was made.





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